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Title:  Inside Sales – Business Development

Job Location:    Chennai

Job Information:   

We are looking for highly motivated individuals with 1-3 years successful B2B sales experience. Candidates should have international calling experience from India and be able to prospect leads through extensive online research. You will be applying to be part of a dynamic organization that provides an environment that is both stimulating and rewarding.

Job Description:

  • Research & identify target accounts through comprehensive market research

  • Call prospects (B2B) in the International market from India

  • Study opportunities and areas of potential engagement within prospective leads

  • Research & identify decision makers within prospective leads to initiate sales process

  • Create and deliver qualified opportunities via conference calls

  • Make outbound & follow-up calls to existing customers and for the purpose of account management (sales)

  • Collaborate with Sales Supervisor and determine necessary strategic sales approaches

  • Develop sales proposals, make presentations over phone and respond to RFP’s

  • Where necessary, support marketing efforts such as trade shows, exhibits, and other events

  • Attend periodic sales training where applicable

  • Develop sales forecast and manage complex sales cycles

  • Maintain reports and update sales efforts on a CRM tool

  • Requirements: 

  • Self motivated and passionate about sales

  • Bachelors Degree or above

  • 1-3 years experience in BPO/KPO inside sales (new business B2B development)

  • Excellent presentation, proposal development and communication skills

  • Willing to work US time zone (night shift)

  • Ability to take on individual sales targets

  • Be a team player

Customer Service Executive - Non-Voice Process

Job Location:      Chennai

Roles & Responsibilities:

  • Responsible to provide excellent customer service, solving questions and complaints related to order status, Inventory, Billing related queries, through web-chat and email based communication tools.

  • Contacts can be from customers and/or shoppers

  • Responsible to save customers from deactivating the subscription of services & respond to other types of inquires

  • Responsible to receive high volume of incoming Chat conversations and responds to inquires in a manner which meets quality and performance standards

  • Respond to customer complaints in a professional manner; attempt to resolve complaints successfully in accordance with established guidelines

  • Responsible to document customer transactions accurately in the appropriate systems

  • Coordinate with the co-workers, lead persons and other departments as appropriate

Key Skills:

  • Preferred candidates with understanding on eCommerce websites

  • Should possess effective written communication skills and comprehension skills

  • Excellent Typing Speed: (At least 30 wpm)

  • Excellent interpersonal, intrapersonal skills, team player

  • Willing to work in Night Shifts or Rotational Shifts (24/7)

Graphic Designer

Job Location: Chennai

Job Description:

Should be able to conceptualize and create design assets like Banners, Logos, Ads, Print Ads, collaterals, mailers, SM posts, posters, infographics, branding material, newsletters, postcards, multimedia videos, presentations for web and print medium adhering to brand guidelines of the company.

Roles & Responsibilities:

  • Establish creative direction and brand guidelines

  • Communicate with stakeholders and share visual design strategy.

  • Understand business and stakeholder requirements and create storyboards/creative brief

  • Study design briefs and determine requirements, Translate into appropriate visuals with high level of creativity.

  • Perform retouching and manipulation of images

  • Create project plans for the design related requirements and track the progress to completion

  • Ensure deliverables are completed with high quality and on schedule

  • Create varied products across web, print and digital for creative communications campaign Banners, Logos, Ads, Print Ads, collaterals, mailers, SM posts and banners, posters, infographics, branding material, newsletters, postcards, multimedia videos, presentations etc. using Graphic Design and animation software.

  • UI/UX design for Web and Mobile application

  • Develop new brands and logos from scratch, based on creative brief and company branding guidelines & standards

  • Interact/brainstorm with content writers and other stakeholders for visualization of the marketing collaterals.

  • Ensure final graphics and layouts are visually appealing and adherence to brand guidelines

Key Skills:

  • Knowledge of layouts, graphic fundamentals, typography, print, and the web

  • Knowledge of Adobe Photoshop, Illustrator, InDesign, Sketch, CorelDraw and other graphic design software

  • Excellent eye for detail

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